Security & Encryption

We implement multiple layers of encryption:
  • TLS 1.2+ for all data in transit
  • SHA-256 hashing for data integrity verification
  • AES-256 encryption for data at rest in our PostgreSQL databases
  • All API communications are encrypted end-to-end
All data transmission between your applications and Keywords AI uses:
  • TLS 1.2 or higher encryption protocols
  • Certificate pinning for additional security
  • Encrypted API keys for authentication
  • Secure WebSocket connections for real-time data
Our data storage follows enterprise security standards:
  • AES-256 encryption for all data at rest
  • Regular automated backups with encryption
  • Database access controls and audit logging
  • Network isolation and VPC security groups

Testing & Audits

We maintain rigorous security testing practices:
  • Internal security audits conducted regularly
  • Weekly penetration testing by our security team
  • Automated vulnerability scanning of all infrastructure
  • Code security reviews for all deployments
Yes, we undergo regular external security assessments:
  • Third-party penetration testing annually
  • Security architecture reviews by external experts
  • Compliance audits for industry standards
  • Vulnerability assessments by certified security firms

Compliance

We have completed and maintain several compliance certifications:
  • SOC 2 Type II certification (completed 2024)
  • GDPR compliance for European data protection
  • HIPAA compliance for healthcare applications
  • Regular compliance audits and updates

Data Protection

Our data retention policies are designed for security and compliance:
  • Configurable retention periods based on your requirements
  • Automatic data purging after retention period expires
  • Secure data deletion using DoD 5220.22-M standards
  • Data export capabilities before deletion
Yes, you have full control over data collection:
  • Configurable logging levels and data types
  • Option to exclude sensitive data from logging
  • Custom metadata filtering capabilities
  • Real-time data masking for PII protection
Data storage locations are configurable:
  • Primary data centers in US East (Virginia) and US West (Oregon)
  • EU data residency options available
  • Data never leaves your specified geographic region
  • Compliance with local data sovereignty requirements

Access Control

We implement strict access controls:
  • Role-based access control (RBAC) for all team members
  • Multi-factor authentication (MFA) required for all accounts
  • Principle of least privilege access
  • Regular access reviews and deprovisioning
Employee access is strictly controlled:
  • No default access to customer data
  • Access only granted for specific support requests with customer approval
  • All access is logged and audited
  • Time-limited access tokens for support activities

Incident Response

We have a comprehensive incident response plan:
  • 24/7 monitoring and alerting systems
  • Dedicated security incident response team
  • Automated threat detection and response
  • Customer notification within 24 hours of confirmed incidents
Our vulnerability management process includes:
  • Continuous vulnerability scanning and assessment
  • Prioritized patching based on risk assessment
  • Coordinated disclosure for security researchers
  • Regular security updates and patches

Monitoring & Analytics

We use comprehensive monitoring and analytics across our infrastructure:
  • PostHog for product analytics and user behavior tracking
  • ClickHouse for high-performance data warehousing and analytics
  • AWS CloudWatch for infrastructure monitoring
  • Custom alerting for security events
  • Real-time dashboards for system health
  • Automated incident escalation for critical issues
Our threat detection includes:
  • Machine learning-based anomaly detection
  • Real-time log analysis and correlation
  • Network traffic monitoring and analysis
  • Behavioral analysis for unusual access patterns